VitalCog - Case Study

Vital Cog logo The VitalCog Pay As You Go service is perfect for small business or home users that only have a small number of IT issues impacting on their technology systems. www.vitalcog.co.uk

To receive IT Support under the VitalCog service customers simply register and purchase IT Support time (in blocks of one hour) and then report any fault online using the VitalCog IT helpdesk. VitalCog will then contact the customer to gain access to their PC remotely to fix any IT issue immediately. 95% of the IT problems reported by clients can be fixed remotely.

Stepping Stones Marketing have advised on the marketing strategy for launch, website design and implementation of the new business operation.

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